Jisr Al-Sidad's debt collection services for financing entities
At Jisr Al-Sidad, we provide an integrated ecosystem of debt management and collection services specifically designed for banks, finance companies, and entities with credit portfolios, in accordance with the highest standards of compliance and operational efficiency
Services
We rely on a clear methodology, modern technologies, and a specialized team that combines legal and operational expertise to ensure the achievement of the best recovery rates at the lowest possible cost
Debt management and collection for delinquent accounts
خدمة شاملة لإدارة الديون المتأخرة بدءاً من التحليل وحتى إغلاق الملف
Includes:
Studying the client's file and analyzing the reasons for delinquency
Debt aging classification
Developing a customized collection plan
Negotiating and setting up payment plans
Continuous follow-up until recovery
We focus on achieving a balance between the speed of collection and maintaining the business relationship
Telephone collection
Gemini said Executing professional calling campaigns via advanced CRM systems
Includes:
Contacting clients according to approved scripts
Recording and monitoring call quality
Effectively managing calling times
Digitizing all interactions
Measuring performance through precise indicators
Continuous training for collectors on negotiation skills and call time management
Field collection
Organized field service for cases requiring an actual visit
Includes:
Official visits in accordance with regulatory guidelines
Delivering notices and warnings
Instant electronic documentation of visits
Accurate reports on visit results
All procedures are conducted in a professional manner that preserves the client's reputation
Debt portfolio management
Integrated management of financing portfolios of various sizes
Includes:
Customer segmentation based on risk level
Prioritizing based on debt age and value
Preparing periodic performance reports
Analyzing collection trends
Optimizing business strategies based on data
We help our clients improve the efficiency of their portfolios and reduce bad debts
Legal collection and judicial enforcement
Managing files that require legal escalation up to the enforcement stage
Includes:
Drafting official demand letters
Filing lawsuits before the competent authorities
Legal representation of clients
Following judicial proceedings
Execution of judgments (seizure, enforcement, and recovery of funds)
We aim to achieve the maximum possible recovery within the full regulatory framework
Reporting and analytics
An advanced reporting system that accurately reflects performance reality
Includes:
Recovery Rate
Average collection period
Collection cost ratio
Call quality and customer service
Delinquency cause analysis
Real-time dashboards provide a clear view for decision-makers
Consulting on delinquency reduction
We help financing entities reduce future delinquency
Includes:
Credit policy analysis
Assessing credit granting and collection mechanisms
Designing preventive strategies
Improving the early collection cycle
Our goal is not just to address delinquency, but to reduce the probability of its occurrence
Providing on-site debt collectors at the client's premises
Providing specialized personnel to work within the client's organization
Includes:
Assigning qualified collectors
Adherence to the client's internal policies
Direct periodic reports to management
Full operational support
A practical solution for entities wishing to strengthen their teams internally
Work methodology
At Jisr Al-Sidad, we adopt an organized work methodology that begins with a precise file analysis, proceeds through professional communication and negotiation, and culminates in legal escalation and enforcement when necessary, to ensure the efficient recovery of rights within a disciplined regulatory framework
Studying documents, analyzing the status of the debt and the debtor, and developing an appropriate collection plan
Professional communication through official channels in an organized and professional manner
Offering scheduling solutions or amicable settlements before judicial escalation
Filing lawsuits and following up on legal procedures in the event of non-responsiveness
Monitoring the execution of judgments and completing collection procedures until the file is closed